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Recommended Accessories

Expert Recommended Accessories
Selected by Jim, our Expert
Required Accessories
9
These accessories are required to properly setup/install this product.
Optional Accessories
10
Features
Style
Back-up
GPH
2500 Gallons
Switch Type
Dual Vertical Sensor
- Pro Series 1850 Battery Backup Sump Pump
- Automatically starts when your existing sump pump fails
- Provides added sump pump output with or without power
- Exclusive Monitoring System
- Controller monitors power conditions and battery life
- Sounds alarm during failure or required maintenance
- USB Data Port & Remote Terminals
- Connects to external devices like PHCC Pro Series Connect Modules (Not Included)
- Can also connect to home automation or remote notification devices
- 12V DC Backup Sump Pump
- Continuous-duty, submersible pump w/ stainless steel shaft
- Rulon seal & rustproof housing provide extended pump life
- Pumps 2500 gallons-per-hour @ 0' lift (or 1850 GPH @ 10')
- 1.6-Amp Computer Programmed Battery Charging System
- Compatibility with wet cell or AGM/maintenance free batteries
- Accommodates up to "2" batteries to double run time
- Pro Series Dual Float Switch w/ Protective Cage
- Added redundancy for protection and peace of mind
- Only needs to move 1/4" to activate the pump
- Requires (1) Wet Cell or AGM / Maintenance-Free Battery (Sold Separately)
- 3-Year Limited Warranty
Specifications
PHCC-1850

General Information
Product Category
Sump Pump
Motor
Voltage
12 Volt DC
Running Amps
10
Battery Included
No
Starting Amps
12
Pump
Housing Material
Thermoplastic
Impeller Material
Plastic
Handles Solids
No
Float Type
Dual Vertical Sensor
GPH @ 0 feet
2500
GPH @ 10 feet
1850
Discharge Port Size
1-1/2 Inch
Check Valve Included
No
Battery Recharger
1.6 Amps
Overview
Product Category
Sump Pump
Weight
12 Pounds
Made in USA
No
Consumer Warranty
3 Years
Product Length
8.75 Inches
Product Width
9 Inches
UPC
717301122941
Accessories
Alarm
Yes
Wi-Fi enabled
No
Reviews
(9)
Pro Series PHCC-1850 Reviews & Ratings
Customer Rating
4.56
(9 Ratings)
5
(5)

4
(4)

3
(0)

2
(0)

1
(0)


Quality Product
By Rex W.
Sunbury, Ohio
Purchased 02/08/2022 |
Review Posted 03/02/2022
The only thing I noticed is that the sump pump sounds like the blades are hitting the side of the pump, noisy. Is this normal?
Rex W. Recommends This
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Expert Response
For troubleshooting issues, Pro Series can be reached directly @ (800) 991-0466

Dale V.
Power Equipment Expert
Rating Breakdown
5/5
5/5
3/5
4/5
Pros:
Easy To Use, Light Weight, High Quality, Durable

Better System, No Faulty Alarm Issues
By Sarah M.
Burien, Washington
Purchased 12/21/2021 |
Review Posted 02/03/2022
Replaced PHCC 1730 that was 10 years old and wasn’t compatible with a closed cell marine battery. The alarm would sound all throughout the night. I called my foundation company who installed my sump and backup. They could not fix the alarm issue I called Sump Pumps Direct and spoke with a rep who was fantastic and walked me through the issues, a solution and how to hook it all up and save some money. Thank you so much!
Sarah M. Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
5/5
Pros:
Easy To Use, Quiet, Price

Pro-Series PHCC-1850 Battery Back Up Sump Pump
By Michael F.
South Barrington, Illinois
Purchased 03/22/2021 |
Review Posted 04/14/2021
Nice system, well documented, easy to install. Can't evaluate performance as it hasn't been required yet but overall looks good. Three days after it was delivered, saw the exact same system at big box store for $50 less than I paid.. :-(((
Michael F. Recommends This
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Rating Breakdown
5/5
4/5
4/5
3/5
Pros:
Easy To Use, Features
Cons:
Expensive

JUst-Installed-Here's Hoping For A Reliable Product For Years To
By John N.
Indiana, Pennsylvania
Purchased 09/18/2019 |
Review Posted 10/09/2019
Rated it a 4 for now because the product was just installed by a contractor, and we have had limited time with it. The contractor didn't have any problems with the installation onto the existing sump pump even though we have very limited space. Of course, we haven't had the need for it to run just yet and hopefully won't, but it worked fine after being installed when it was tested.
John N. Recommends This
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Manufacturer Response
Thank you for purchasing our product! If you ever have any questions about your system feel free to contact our service team at 800-991-0466 option 3. We're here to help from 9-5 Mon-Fri central time.

Rating Breakdown
4/5
4/5
4/5
4/5
Pros:
Easy To Use, Quiet, Durable, I'd Buy It Again
Cons:
had to choose a smaller model because of the size of the sump

Nice!
By S M
Kansas, Kansas
Purchased 05/27/2019 |
Review Posted 06/20/2019
Just received the product and installed it. The product looks and feels well-made. The product manual is well-written, so installation was easy. It is testing fine. Luckily, and in spite of having bad weather, we have not have any power failure since the installation. So it has not been put to real use yet.
S M Recommends This
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Rating Breakdown
5/5
5/5
5/5
5/5

Super Product
By Robert B.
Yorkville, Illinois
Purchased 05/02/2019 |
Review Posted 05/24/2019
THe product was as advertised. It was easy to install and has worked wonderfully. It has only been needed once since my install a week ago. Good so far.
Robert B. Recommends This
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Rating Breakdown
5/5
5/5
4/5
5/5
Pros:
Easy To Use, Quiet, Light Weight, High Quality

Very Happy With My 1850
By Ryan V.
BROWNSBURG, Indiana
Purchased 02/15/2019 |
Review Posted 03/08/2019
I now have the comfort of my basement staying dry when the power goes out.
Ryan V. Recommends This
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Manufacturer Response
We thank you for purchasing the Pro Series PS-1850 backup system. We're glad to hear the product will give you, years of peace of mind. If you ever need assistance with our products please call our service team at 800-991-0466 option 3 for technical assistance.

Rating Breakdown
5/5
5/5
5/5
5/5
Pros:
Easy To Use, Quiet, Light Weight, Exceeded Expectations
Cons:
Expensive

Great Coordinated Sump Pump System At A Reasonable Price
By Larry T.
Fredericksburg, Virginia
Purchased 02/04/2019 |
Review Posted 02/27/2019
I was getting a lot of water flowing into my sump basin and concerned since we have a finished basement. I was able to get a recommendation of a pump and monitoring system, along with a maintenance free (AGM) battery from a very knowledgeable and helpful staff person. He asked appropriate questions to make sure the level of pump would work and was able to also make sure that I got a system that could be upgraded to be able to notify me when I was away from home if there was a problem.
System arrived in several days. When I called back to ask a couple questions about hooking things up, I got a different staff person who was also very knowledgeable, friendly and helpful, and able to answer all my questions. Excellent products and customer service. (I rated Performance a 4 since the test worked. Won't know it's a 5 until an emergency but suspect it will be.)
System arrived in several days. When I called back to ask a couple questions about hooking things up, I got a different staff person who was also very knowledgeable, friendly and helpful, and able to answer all my questions. Excellent products and customer service. (I rated Performance a 4 since the test worked. Won't know it's a 5 until an emergency but suspect it will be.)
Larry T. Recommends This
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Manufacturer Response
We thank you for purchasing the Pro Series PS-1850 backup system. If you ever need assistance with our products please call our service team at 800-991-0466 option 3 for technical assistance.

Rating Breakdown
5/5
5/5
4/5
5/5
Pros:
Features, Price, High Quality

Great Out Of the Pump Box Overall
By Jason V.
FORT WAYNE, Indiana
Purchased 12/02/2017 |
Review Posted 12/25/2017
I would definitely recommend this pump. It is a little expensive but worth the price. The batter backup controls are simple and work well. I like that it can be upgraded later if need be. The pump housing is all plastic so I was a little uneasy, but after testing it a few times I'm happy with it. The pump can empty my pit in about 17 sec. Too bad you can't change the default run time as it runs about 45 sec. regardless if the pit is empty or not.
The shipping package was a little inadequate but overall undamaged.
The shipping package was a little inadequate but overall undamaged.
Jason V. Recommends This
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Manufacturer Response
We thank you for purchasing the Pro Series 1850. Our systems are meant for easy setups and should last you for years. If you need any assistance with the product please call us at Glentronics 1-800-991-0466.

Rating Breakdown
5/5
4/5
5/5
3/5
Pros:
Easy To Use, Fast, Pump speed, and power.
Cons:
Packaging, Expensive, Plastic case.
Product Q&A
(1)

Product Questions
Answered by Jim, the Sump Pump Expert
Which battery is recommended for this system?
Tim
from Ohio
December 22, 2023
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Manuals
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Pro-Series PHCC-1850 Battery Back Up Sump Pump (1850 GPH at 10')













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