How to Pick the Perfect Combination Sump Pump
The Rolling Stones once famously sang, "You can't always get what you want." Of...
Local Pickup FAQ's
Hover to zoom
1 of 8
Pro Series PS-C33 - 1/3 HP Combination Primary & Backup Sump Pump System
Model:
PS-C33
+
Share This Product
Recommended Accessories
Expert Recommended Accessories
Selected by Jim, our Expert
Required Accessories
9
These accessories are required to properly setup/install this product.
Optional Accessories
10
Features
Style
Combo
GPH
3000 Gallons
Switch Type
Vertical
- Protect Your Basement from Flooding
- Provides both primary and backup pumping capabilities
- Primary pump will operate as long as it is receiving A/C power
- A/C fails or excessive water into sump than pump can handle
- The backup sump pump will begin pumping automatically
- Exclusive Monitoring System
- Detects irregularities, sounds an alarm, & pinpoints problems
- Maintains and recharges battery automatically
- Alarm can be silenced during a power outage
- Output terminals for connection to a security system/auto-dialer
- Combination System Includes:
- 1/3 HP-PSC Primary Pump (3000 GPH @ 10' Lift)
- PHCC 2400 12V Backup Pump (2400 GPH @ 10' Lift)
- Backup system controller/charger with fluid sensor
- Primary pump controller (DFC1.5) with caged dual float switch
- 2 Check valves & 1-1/2" Rubber Union
- Sump Foot™ - raised platform for both pumps
- Battery Box Included
- Can accommodate 1 or 2 Batteries (Sold Separately)
Specifications
PS-C33
General Information
Product Category
Sump Pump
Base
Base Material
Cast Iron
Min Sump Basin Size
12 Inch
Motor
Voltage
12 Volt DC/120 Volt AC
Running Amps
4
Power Cord Length
8 Feet
Oil Free Motor
Yes
Pump
Housing Material
Cast Iron
Float Type
Vertical Float
GPH @ 0 feet
3000
GPH @ 10 feet
3000
Discharge Port Size
1-1/2 Inch
Check Valve Included
Yes
Backup GPH @ 10 feet
2400
Engine
Horsepower
.33 HP
Overview
Product Category
Sump Pump
Weight
43 Pounds
Consumer Warranty
3 Years
Product Length
11 Inches
Product Width
10 Inches
Product Height
28.25 Inches
UPC
717301122026
Reviews
(130)
Pro Series PS-C33 Reviews & Ratings
Customer Photos and Videos
If the Basement Watchdog 1/2HP model BW4000, or some of the smaller combination systems that we offer doesn't quite make the cut for you as far as pumping capacity, this system will fill the void. The primary pump offers a very capable 3000GPH and the battery backup pump will handle 2400GPH at a 10-foot head. Not bad for a system at this attractive price!
Besides the Pro Series' exclusive monitoring system that "watches" over the battery functions and detects irregularities, it pinpoints problems and sounds alarms as needed, this system also includes their own pump controller model DFC1 with caged dual float switch, for redundancy and extra added protection.
This system is designed to operate with one or two Basement Watchdog model 30HDC140S batteries and will operate the 12-volt pump for up to 7 hours continuous with a single battery or 24-36 hours non-continuous. You can double those run times with a second battery if you choose.
I'm giving this system our recommendation rating because it's a great contractor grade system and it also includes a 3-year warranty.
Besides the Pro Series' exclusive monitoring system that "watches" over the battery functions and detects irregularities, it pinpoints problems and sounds alarms as needed, this system also includes their own pump controller model DFC1 with caged dual float switch, for redundancy and extra added protection.
This system is designed to operate with one or two Basement Watchdog model 30HDC140S batteries and will operate the 12-volt pump for up to 7 hours continuous with a single battery or 24-36 hours non-continuous. You can double those run times with a second battery if you choose.
I'm giving this system our recommendation rating because it's a great contractor grade system and it also includes a 3-year warranty.
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
5/5
Ready To Go
By Ron H
Illinois
Purchased 01/06/2025 |
Review Posted 03/22/2025
Easy install. well built. directions easy to follow. Compact design considering that there is a main sump and a backup. Just need a12v battery for the backup.
Ron H Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
5/5
Pros:
Easy To Use
Cons:
None
PS-C33
By Roger G
Missouri
Purchased 01/18/2024 |
Review Posted 02/13/2024
This unit arrived damaged because it shifted in the box breaking the plastic strainer on the bottom of the backup pump. I called the company and explained the situation. They sent me a replacement part, no charge, which I installed without any problems. I followed all the installation instructions and was able to install the unit myself. When I powered up the backup controller I was amazed how loud the cooling fan was in the unit and that it appeared to run continuously. I called the company again and was informed that it does run continuously but would cycle up and down. I have found this to be true but I wonder why this is not explained in the use and installation instructions. It appears all other issues and requirements are fully described and explained, or at least time will tell. Sump Pumps Direct was very professional and advised me of every step during the shipping and delivery process. Delivery was delayed one day because of bad weather but I was advised accordingly. I would have no problem recommending Sump Pumps Direct and Glentronics to anyone needing a sump pump.
Roger G Recommends This
Was this review helpful?
Rating Breakdown
4/5
4/5
4/5
4/5
Pros:
Easy To Use, I'd Buy It Again
Owner
By David D
Ohio
Purchased 12/14/2023 |
Review Posted 01/07/2024
Good
David D Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
5/5
Pros:
Easy To Use
PS-C33
By Brian M
Illinois
Purchased 07/31/2023 |
Review Posted 10/03/2023
Very pleased with this system. Installation was a breeze and looks super clean having only 1 discharge pipe coming out of the pit. Control unit fan does cycle on/off as needed, contrary to other reviews. This system is also ridiculously quiet. My previous unit had the quiet check valve so I was nervous reading some reviews, but I can't hear this unit at all. Love the fact the back up will run on AC power in case the main pump fails. Only negatives are for the price, I feel the wifi module should also be included and the control unit is pretty basic.
Brian M Recommends This
Was this review helpful?
Rating Breakdown
4/5
4/5
5/5
4/5
Too Expensive
By Dale P
Illinois
Purchased 08/16/2023 |
Review Posted 09/07/2023
2nd unit I have. First one in 2016. Still working fine. Costs too much. Well built.
Dale P Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
3/5
Pros:
I'd Buy It Again, Easy To Store
Cons:
Expensive
2nd Time Purchased
By Ed
Ohio
Purchased 02/22/2023 |
Review Posted 08/26/2023
I ordered the Glentronics Sump pump in Feb. Had it installed in March. The fan in the control box started making some loud horrible sound. It happened 2-3 times. Then it would stop. So, I videotaped it and reached out to Glentronics for warranty & support. I was told that the fan in the control box was defective and had to be replaced. They acknowledged that it was defective. So, we talked back & forth via email. He wanted me to ship the current defective control box to them so they can fix it or replace it. I told them to ship me a new one and then I can ship the bad one back. They informed that they do not have one to send me. Really? That's odd. You don't have spare control boxes for warranty replacement when your product failed after only a few months. Very irritating & annoying. So basically, they wanted me to ship it back and therefore, I would be down to one pump. The control box is tied to the 2nd pump should the first pump fail. We have had crazy rain in NE Ohio. There is no way I was taking a chance. So I had my plumber provide me a control box until mine was fixed. This is my 2nd Glentronics Sump pump. I replaced the previous one after 5 years. It works well and I’m very happy with it. I just expected better customer service from Glentronics.
Ed Recommends This
Was this review helpful?
Rating Breakdown
5/5
4/5
5/5
4/5
Cons:
Expensive
Backup System
By Glen S
Illinois
Purchased 07/06/2023 |
Review Posted 08/18/2023
The system is doing what is supposed too so far. It was easy to install.
Glen S Recommends This
Was this review helpful?
Rating Breakdown
5/5
5/5
5/5
5/5
Pros:
Easy To Use, Price, I'd Buy It Again
Cons:
Expensive
Had To Redrill Weep Holes - Caused Airlock
By Eric S
Wisconsin
Purchased 03/17/2023 |
Review Posted 04/21/2023
I installed the unit and tested by filling my sump crock multiple times and testing the primary pump, backup pump with electricity, and backup pump without electricity. Everything seemed to work.
Recently had a major rainstorm that sent water gushing into the sump crock and was notified that the backup pump had engaged. Opened up my sump crock and found the primary pump was running but was not pumping any water. The unit ran all evening on the backup pump (never lost electricity) and the backup was able to keep up, so that was impressive. The pump ran about every 20 seconds for the first few hours and it was able to keep up.
The following day I removed the whole unit and inspected the primary pump and all check valves in the system. Everything seemed in good working order. Reinstalled the system and the primary pump would run one time and lock up. I repeated this process 3 times and each time, the same result.
Contacted the manufacturer and was told it had to be an airlock. I asked about the weep holes that came pre-drilled with the unit and was told that they should be proficient.
After watching other video on airlock, I decided to make sure the weep holes were open and to the correct size. The manufacturer states a 3/16 hole in each pump.
I don't know if the holes were drilled or moulded into the plastic, but when I drilled them with a 3/16 bit, I was able to remove material from the backup weep hole and a considerable amount of material drilling the primary weep hole.
I have had no issue since I redrilled the holes and the primary pump pumps an impressive amount of water in a short time.
I would have to recommend that you redrill the 3/16 weep holes upon any installation.
Recently had a major rainstorm that sent water gushing into the sump crock and was notified that the backup pump had engaged. Opened up my sump crock and found the primary pump was running but was not pumping any water. The unit ran all evening on the backup pump (never lost electricity) and the backup was able to keep up, so that was impressive. The pump ran about every 20 seconds for the first few hours and it was able to keep up.
The following day I removed the whole unit and inspected the primary pump and all check valves in the system. Everything seemed in good working order. Reinstalled the system and the primary pump would run one time and lock up. I repeated this process 3 times and each time, the same result.
Contacted the manufacturer and was told it had to be an airlock. I asked about the weep holes that came pre-drilled with the unit and was told that they should be proficient.
After watching other video on airlock, I decided to make sure the weep holes were open and to the correct size. The manufacturer states a 3/16 hole in each pump.
I don't know if the holes were drilled or moulded into the plastic, but when I drilled them with a 3/16 bit, I was able to remove material from the backup weep hole and a considerable amount of material drilling the primary weep hole.
I have had no issue since I redrilled the holes and the primary pump pumps an impressive amount of water in a short time.
I would have to recommend that you redrill the 3/16 weep holes upon any installation.
Eric S Recommends This
Was this review helpful?
Rating Breakdown
5/5
3/5
4/5
4/5
Pros:
Easy To Use, I'd Buy It Again, Quiet
Cons:
Needs Modification
Poor Quality Control Process From Manufacturer
By ML
New Jersey
Purchased 02/09/2023 |
Review Posted 04/01/2023
Below is my experience as to why I would never buy a sump pump from any online site again and have another plumbing company install it. I spent $900 on the pump and ended up calling the plumber 3 times and had to pay him full fees even though he did nothing due to the broken parts and poor quality control of manufacturer
Received the Pump from SumpPumpsDirect by mail. Plumber came to install the pump. On inspection, he found the strainer broken. Had to pay him $165 for just 10 minutes as his fees whether he did any work or not. Contacted SumpPumpsDirect. Requested them to ship by expedited mail. As luck would have it my prior pump started giving problems and weather was turning bad. After multiple follow ups, the manufacturer shipped it by Snail mail USPS and had to wait for nearly 10 days.
Plumber came again and after starting the install saw that the backup sump pump's float switch was broken. He installed the primary pump. Paid the plumber $165 2nd time. Called SumpPumpsDirect again and complained. Again part took around 10 days to get.
Plumber came 3rd time. Paid $165 again to fix the float switch. Just praying nothing else goes wrong with this pump in the future and there are no more hidden defects.
All this while I was on the edge as my basement was finished and it was raining. Manufacturer showed no sense of urgency or regret. It was like we have a 48 hour process we will follow before we can update and that it set in stone no matter what customer is going through
Received the Pump from SumpPumpsDirect by mail. Plumber came to install the pump. On inspection, he found the strainer broken. Had to pay him $165 for just 10 minutes as his fees whether he did any work or not. Contacted SumpPumpsDirect. Requested them to ship by expedited mail. As luck would have it my prior pump started giving problems and weather was turning bad. After multiple follow ups, the manufacturer shipped it by Snail mail USPS and had to wait for nearly 10 days.
Plumber came again and after starting the install saw that the backup sump pump's float switch was broken. He installed the primary pump. Paid the plumber $165 2nd time. Called SumpPumpsDirect again and complained. Again part took around 10 days to get.
Plumber came 3rd time. Paid $165 again to fix the float switch. Just praying nothing else goes wrong with this pump in the future and there are no more hidden defects.
All this while I was on the edge as my basement was finished and it was raining. Manufacturer showed no sense of urgency or regret. It was like we have a 48 hour process we will follow before we can update and that it set in stone no matter what customer is going through
ML Does Not Recommend This
Was this review helpful?
Expert Response
Very sorry you were experiencing issues with your sump pump. We always suggest thoroughly inspecting the item when it is received. Based on what you described, the damage mostly occurred during shipping. We apologize for any inconvenience this may have caused you.
Dale V.
Power Equipment Expert
Manufacturer Response
We are very sorry to hear you had problems with this system being damaged during shipping. I know you mentioned you already received the replacement parts but if you have any other problems or questions about your system please reach out to our service team at 800-991-0466 option 3. We are here to help from 8-6 Monday - Friday central time.
Rating Breakdown
1/5
1/5
2/5
1/5
Battery Charger
By Leo H
Illinois
Purchased 03/03/2023 |
Review Posted 03/28/2023
The battery charger is too nosiey.
Leo H Recommends This
Was this review helpful?
Rating Breakdown
4/5
4/5
4/5
4/5
Product Q&A
(16)
Product Questions
Answered by Jim, the Sump Pump Expert
Can I use a LifePo4 battery with this system?
Sonny
from South Dakota
August 13, 2024
Is it safe to have the pump on and drawing air to clear the discharge line?
Tom
from Illinois
August 25, 2023
Can the back up pump use AC power?
Jim
from Ohio
August 21, 2023
What is the minimum size basin needed for the pro series ps-c33. What is the size of both pumps combined?
Dan
from Pennsylvania
June 17, 2019
What are the dimensions of the battery box that comes with this system?
Joel
from Wisconsin
April 24, 2018
I purchased this pump from Sump Pumps Direct and love it. We've had the worst rainy week here in the last 2 years. The pump is triggering once a minute right now. My concern is that is not good for the pump. My pit is narrow but fairly deep, so each cycle is only pumping maybe 2 gallons. The 10 second shut off is not the issue as the pit is pumped dry. Is there any other float options, to allow more water in the pit before triggering. I have the float as high as possible given the piping and too high of course will affect the backup float.
Tony Z.
from New Jersey
April 01, 2017
HI.
Comparing this to the Liberty combo. Liberty states it has solid handling. My washing machine drains into my sumo pit so that includes lint from clothes...can this pump handle that? And also, what battery choices are recommended for back up?
Dave
from Illinois
July 04, 2016
Can I use a maintenance-free marine battery with this system?
Dan C
from Illinois
February 02, 2016
Are the switches adjustable so I can set the water height for them to turn on? Does the float turn off the pump or does it run for a set period of time?
Ken
from Michigan
November 19, 2014
Jim
I recently purchased this pump Unfortunately after a heavy rain with both pumps running I still had an overflow. Would running separate 1.5 discharge lines for each pump increase the GPH capability? Seems like the Y in the lines might create a bottle neck?
Rich K
from Minnesota
July 26, 2014
Jim - Any issue wth installing a redundant check valve on the discharge pipe prior to connection to the unit...in case one of the valves in the unit fails? Would it impede flow in any way on a 10' lift?
Matt P
from Indiana
June 02, 2014
Hi Jim, thanks for answering my questions about the PS-C33. It sounds like a great combination pump! One thing I’m concerned about is surge protection, as we get a lot of storms in Minnesota. Do you know what type of surge protector is recommended for this unit?
Thanks, Terry
Terry J
from Minnesota
February 11, 2014
Jim, why would you recommend this combo as "Better" over the "Good" Basement Watchdog 1/2 HP unit when the other unit has more power in the primary and backup pumps? I'm considering a combo unit and would love to hear your thoughts.
Donato M
from Virginia
November 09, 2012
how long will this battery run with loss of power.
Mark
from Ohio
August 31, 2012
PS-C33:
Will it fit in a 12" dia sump pit?
Can I use a sealed battery?
Thanks.
Gregg Larson
from Washington
July 29, 2011
what type of switch does the backup pump in the pro seriespsc33 use? Is the obove system a very good system? I don't need a wet basement when returning home. Jim
Jim Follon
from Minnesota
June 21, 2011
How-To Articles
How to Keep Your Basement From Flooding
The last thing you need is a tidal pool of sewage infiltrating your basement. ...
How To Pick The Perfect Submersible Sump Pump
Submersible sump pumps are the preferred choice for most residential applicatio...
Power Equipment How-To Library
Articles, Tips and Buying Guides from Our Experts
Manuals
Ask A Question!
*Required Fields
+
Thank You For Submitting Your Question
Your submission has been sent successfully. Please give our experts up to two business days to respond.
Media Gallery
Pro Series PS-C33 - 1/3 HP Combination Primary & Backup Sump Pump System
Customer Review Images
